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Kansas Relay Customer Profile

 If you already have a Customer Profile,click here.

The Kansas Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of operator
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time.

A laptop computer displayint the Kansas Relay Customer Profile on the screen.

How to Set Up Your Customer Profile

Below are two options of filling out your Customer Profile:


Contact Customer Service

You can set up your Customer Profile by contacting Kansas Relay Customer Service at:

  • (800) 766-3777 (TTY/Voice)
  • (866) 305-1343 (Spanish – TTY/Voz)
  • (866) 305-1344 (Speech-to-Speech only)
  • (866) 479-7566 (Voice Carry-Over only)
  • (Email)​

Representatives will take your request and can set up your Customer Profile while you are on the phone or send you a form to complete.

They are also available to answer any questions you may have.

How Do I Get in My Customer Profile?


Go to

Log in with your username and password.

Click Sign In.

Screenshot of the sign in page for the Customer Profile.


Click Customer Profile in the upper right corner of the monitor screen.

Screenshot of the Customer Profile make a call page.


You are now on the Customer Profile.

There are tabs on the left side that are:

  • Emergency Location
  • Frequently Dialed
  • Call Preferences
  • Notes
  • Speech to Speech
  • Emergency Numbers
  • Permissions
  • Personal Information
  • Account Security
  • Print Customer Profile
Screenshot of the frequently dialed numbers Profile page.