Skip to content
en
es
Close
en
es
Man on a laptop

Hearing Carry-Over (HCO)

HCO is designed for those who are unable to speak but can hear.

Dial 711 or 800-766-3777

HCO allows a person with a speech disability who can hear to make a call by typing to the Communications Assistant who reads the message to the other party. The HCO user can hear the other party’s spoken responses through the phone.
Diagram explaining how HCO works

How Hearing Carry Over Relay Work?

 

1

The HCO user types to the Communications Assistant.

2

The Communications Assistant reads aloud the typed message to the other party.

3

The other party speaks directly to the HCO user.

4

The Communications Assistant relays the other party’s spoken words by typing them back to you.

Kansas Relay Customer Profile

The Kansas Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of operator
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time.

Click here to learn how to set up your Customer Profile.

Set Up Your Customer Profile
User account laptop

Contact Us

Your connection matters. Reach out today and explore how Kansas Relay can support your communication needs.
Connect with Us