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Traditional Relay Service TRS

What is Kansas Relay?

Kansas Relay is a statewide service that connects standard (voice) telephone users with deaf, hard-of-hearing, deafblind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones.

Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls. All calls are strictly confidential and no records of any conversations are maintained.

Watch How Kansas Relay Works

A person holding a phone to their ear, with a callout showing 'Dial 711.'

What is 711?

Dialing 711 is easy and fast. It automatically connects to a Communications Assistant, without having to remember and dial a ten-digit access number.

Everyone can use 711

Follow these simple steps:

 

1
Dial 711 (or the Kansas Relay toll-free number appropriate for your specific call. Click here to learn more about Kansas Relay.)
2
A specially trained Communications Assistant will answer and identify themselves by their operator number.
3
Give the Communications Assistant the phone number of the person you are calling.
4
The Communications Assistant will connect you with the person you are calling and assist you with communication.

It really is that easy!

NOTE:

If the phone from which you are calling does not accept 711, just call 1 (800) 766-3777 for the same great results.

Kansas Relay Customer Profile

The Kansas Relay Customer Profile form allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of operator
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time.

Click here to learn how to set up your Customer Profile.

Set Up Your Customer Profile
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Contact Us

Your connection matters. Reach out today and explore how Kansas Relay can support your communication needs.
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